Would you like to expand your skills in the area of digital sales processes and the customer journey? Our university course, which is also the third module of the "Digital Sales Expert" certificate course, provides extensive knowledge on the digitalisation of sales processes and optimisation of the customer journey. Graduates acquire the ability to effectively monitor and optimise digital touchpoints and sales measures.
The university course "Digital Sales Processes & Customer Journey" covers the following content:
This course comprises 4 ECTS credits (32 LE). Performance is assessed by means of a project assignment.
ECTS = European Credit Transfer and Accumulation System
LE = teaching units
Part-time
Duration: 2 attendance days on site and 4 online evenings, i.e. 32 teaching units of which 50% online
Costs
For participation in the university course: EUR 990,-
Degree:
University Certificate of Participation
or
University Confirmation of Participation
Who is this vocational training programme for?
Requirements
ECTS
4 ECTS Credits
Application & deadlines
Anmeldefrist: Jänner 2027
Teaching times
Start: ab Jänner 2027
Classroom teaching at CAMPUS 02 from 09:00 - 16:15
Online lessons from 17:00 - 20:15
The exact class times will be announced in calendar week 13!
Individual & flexible learning
Take advantage of CAMPUS 02's Life Long Learning Pass!
The university course "Digital Sales Processes & Customer Journey is part of a modular vocational training programme, das aus insgesamt fünf Hochschulkursen besteht. Wenn Sie mindestens vier Hochschulkurse des Digital Sales Expert certificate programme within two years, you will receive the title "Certified Digital Sales Expert".
CAMPUS 02 University of Applied Sciences
Department Marketing & Sales
Koerblergasse 126, 8010 Graz
