{"id":130843,"date":"2024-06-06T10:00:48","date_gmt":"2024-06-06T08:00:48","guid":{"rendered":"https:\/\/www.campus02.at\/marketing\/?post_type=campus_news&#038;p=130843"},"modified":"2024-06-06T10:47:07","modified_gmt":"2024-06-06T08:47:07","slug":"erfolge-und-erkenntnisse-fh-campus-02-auf-der-emac-2024","status":"publish","type":"campus_news","link":"https:\/\/www.campus02.at\/marketing\/en\/news\/erfolge-und-erkenntnisse-fh-campus-02-auf-der-emac-2024\/","title":{"rendered":"Achievements and Insights: CAMPUS 02 University of Applied Sciences at EMAC 2024"},"content":{"rendered":"<p class=\"translation-block\"><span data-contrast=\"auto\">From 28th to 31st May 2024, the 53rd annual conference of the <\/span><a href=\"https:\/\/emac2024.org\/\" target=\"_self\"><span data-contrast=\"auto\">European Marketing Academy (EMAC)<\/span><\/a> <span data-contrast=\"auto\">took place in Bucharest, Romania. This significant conference gathers researchers from around the world each year to discuss the latest developments and insights in the field of marketing. The three days of the conference were packed with exciting paper presentations, poster exhibitions, special sessions, workshops, and meet-the-editor sessions featuring representatives from renowned academic journals.<\/span><\/p>\n<p><span data-ccp-props=\"{}\">This year, the Department of Marketing &amp; Sales from CAMPUS 02 University of Applied Sciences was also represented at the EMAC. Amidst nearly 1,000 participants, Dr. Ren\u00e9 Hubert Kerschbaumer presented two of our current research projects. This opportunity provided us with a valuable platform to share our research findings with an international audience and receive insightful feedback.<br \/>\n<\/span><\/p>\n<p><a href=\"https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-17-scaled.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-130844 size-medium\" src=\"https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-17-225x300.jpg\" alt=\"\" width=\"225\" height=\"300\" srcset=\"https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-17-225x300.jpg 225w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-17-768x1024.jpg 768w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-17-1152x1536.jpg 1152w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-17-1536x2048.jpg 1536w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-17-9x12.jpg 9w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-17-scaled.jpg 1920w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<h4><strong>Presentation on the study: \u201cWhirlwind warnings: Factors driving consumers to engage in negative eWOM towards brand activism on social media.\u201d<\/strong><\/h4>\n<p><em>Ursula Haas-Kotzegger, Elena Wibmer, Dietmar Kappel, Ren\u00e9 Hubert Kerschbaumer<\/em><\/p>\n<p>Dr. Ren\u00e9 Hubert Kerschbaumer presented the study \u201cWhirlwind warnings: Factors driving consumers to engage in negative eWOM towards brand activism on social media\u201d at EMAC 2024 on behalf of his co-authors.<\/p>\n<p class=\"translation-block\">In an increasingly polarised world, more and more brands are engaging in brand activism by taking a stance on social and political <span data-contrast=\"auto\">issues such as racial equality, LGBTIQA+, and diversity<\/span>. These initiatives provoke a variety of reactions, particularly on social media platforms like YouTube. Negative responses can pose a significant risk for brands, as negative emotions can spread quickly and potentially cause substantial damage. But what drives consumers to engage in negative eWOM (electronic word of mouth)? This study addresses exactly that question.<\/p>\n<p>In a qualitative content analysis of over 2,600 YouTube comments on large-scale brand activism campaigns, the driving factors behind negative eWOM intentions were analysed. The results show that three main dimensions influence the rejection of brand activism: consumer-related factors, company-related factors, and channel-related factors.<\/p>\n<ul>\n<li class=\"translation-block\"><strong>Consumer-related factors:<\/strong><br> Some users wish to warn others or connect with like-minded individuals in online communities. Personal beliefs and values play an important role here and often lead to strong emotional reactions.<\/li>\n<li class=\"translation-block\"><strong>Company-related factors:<\/strong><br> Negative eWOM can arise when brand values do not align with actual business practices or when the company is perceived as unqualified to comment on certain issues.<\/li>\n<li class=\"translation-block\"><strong>Channel-related factors:<\/strong><br> Users criticise the deletion of critical comments and view this as a restriction of freedom of speech.<\/li>\n<\/ul>\n<p>The study provides both practitioners and researchers with a better understanding of the factors that influence the intention for negative eWOM. This enables companies to make informed decisions and avoid potential pitfalls when addressing socio-political issues.<\/p>\n<div id='gallery-1' class='gallery galleryid-130843 gallery-columns-2 gallery-size-medium'><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-15-scaled.jpg'><img decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-15-300x225.jpg\" class=\"attachment-medium size-medium\" alt=\"EMAC 2024\" srcset=\"https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-15-300x225.jpg 300w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-15-1024x768.jpg 1024w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-15-768x576.jpg 768w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-15-1536x1152.jpg 1536w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-15-2048x1536.jpg 2048w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-15-16x12.jpg 16w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-15-1920x1440.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\n\t\t\t<\/div><\/figure><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-13-scaled.jpg'><img decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-13-300x225.jpg\" class=\"attachment-medium size-medium\" alt=\"EMAC 2024\" srcset=\"https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-13-300x225.jpg 300w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-13-1024x768.jpg 1024w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-13-768x576.jpg 768w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-13-1536x1152.jpg 1536w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-13-2048x1536.jpg 2048w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-13-16x12.jpg 16w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-13-1920x1440.jpg 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>\n\t\t\t<\/div><\/figure>\n\t\t<\/div>\n\n<h4><\/h4>\n<h4 class=\"translation-block\"><strong>Poster for the study:<\/strong> \u201e<b><span data-contrast=\"auto\">Breaking the taboo: The role of online reviews for the adoption of online mental health services\u201c<\/span><\/b><span data-ccp-props=\"{}\"> <\/span><\/h4>\n<p><i><span data-contrast=\"auto\">Ren\u00e9 Hubert Kerschbaumer, Alice Danglmaier, Silvia Geier, Dietmar Kappel<\/span><\/i><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p>E-mental health services, such as psychological online counselling, offer promising support options due to their easy access. Nevertheless, usage rates could be higher, as potential users often still have concerns about privacy or fear of stigma.<\/p>\n<p>The poster presentation examined this topic from an online marketing perspective and investigated the extent to which electronic word-of-mouth in the form of online reviews influences the intention to use these services.<\/p>\n<p><a href=\"https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-11-scaled.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-130845 size-medium\" src=\"https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-11-225x300.jpg\" alt=\"\" width=\"225\" height=\"300\" srcset=\"https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-11-225x300.jpg 225w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-11-768x1024.jpg 768w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-11-1152x1536.jpg 1152w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-11-1536x2048.jpg 1536w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-11-9x12.jpg 9w, https:\/\/www.campus02.at\/marketing\/wp-content\/uploads\/sites\/7\/2024\/06\/MicrosoftTeams-image-11-scaled.jpg 1920w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/><\/a><\/p>\n<p class=\"translation-block\">Link to<strong>\u00a0<a href=\"http:\/\/dx.doi.org\/10.13140\/RG.2.2.11281.65129\" target=\"_blank\" rel=\"noopener\">poster download<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Von 28. bis 31. Mai 2024 fand die 53. j\u00e4hrliche Konferenz der European Marketing Academy (EMAC) in Bukarest, Rum\u00e4nien, statt. <a href=\"https:\/\/www.campus02.at\/marketing\/en\/news\/erfolge-und-erkenntnisse-fh-campus-02-auf-der-emac-2024\/\" class=\"more-link\">more&hellip;<\/a><\/p>","protected":false},"author":217,"featured_media":130857,"parent":0,"template":"","coauthors":[88],"class_list":["post-130843","campus_news","type-campus_news","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Erfolge und Erkenntnisse: FH CAMPUS 02 auf der EMAC 2024<\/title>\n<meta name=\"description\" content=\"Ein Blick auf die EMAC-Konferenz 2024 in Bukarest: Das Department Marketing &amp; Sales der FH CAMPUS 02 stellte dort zwei Forschungsprojekte vor.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.campus02.at\/marketing\/en\/news\/erfolge-und-erkenntnisse-fh-campus-02-auf-der-emac-2024\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FH CAMPUS 02 auf der EMAC 2024\" \/>\n<meta property=\"og:description\" content=\"Ein Blick auf die EMAC-Konferenz 2024 in Bukarest: Das Department Marketing &amp; 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