Research & Development
In the Information Technologies & Business Informatics Department, the fields of expertise at hand are brought together as focal research themes. The main emphasis is on IT-based services and is reflected in three research and development areas.
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Service engineering – procedure models to structure service development (a) applied research towards the optimisation of the model and improvement of its applicability for small and medium-sized enterprises; (b) flexible approach to the optimisation of service development; (c) increased maturity of the market introduction of (IT) services.
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Smart services – autonomous systems for IT-based services.
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Development of market-ready IT-based services for small and medium-sized enterprises.
An interdisciplinary research team covering the following specialist areas is needed for such focused research:
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Business studies and marketing
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Strategic management
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Process management
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Technology management
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Information technologies: internet technology, software engineering, security